Privacy Policy

Introduction

PrintXArt (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and share personal information when you visit or make a purchase from our site (the “Service”).

Information We Collect

We collect personal information that you provide to us when shopping or interacting with our site, such as:

  • Contact details: Your name, shipping address, billing address, email address, and phone number.

  • Order information: Details of the products you purchase (such as items, sizes, and designs).

  • Payment information: Payment method details necessary to process your order.
    (Note: We do not store full credit card numbers or payment credentials.)

  • Device and usage information: Information like IP address, browser type, cookies, and device data to improve your shopping experience.

We do not knowingly collect personal information from children under 13.
If you believe your child has provided us with personal information, please contact us to have it removed.

How We Use Your Information

We use the information we collect to:

  • Process Orders: To fulfill and ship your orders and send you order confirmations and shipping updates.

  • Provide Customer Support: To communicate with you about your orders and respond to inquiries.

  • Improve Our Services: To enhance website performance, personalize your experience, and prevent fraud.

  • Marketing (only with consent): If you opt in to our emails, we may send updates, promotions, and product announcements. You can unsubscribe at any time.

We will not use your information for purposes not mentioned above without your consent.

How We Share Your Information

We value your privacy and do not sell your personal information.
However, to fulfill your orders and operate our business, we may share information with trusted service providers, including:

  • Shipping Carriers: To deliver your orders.

  • Payment Processors: To securely handle your payment transactions.

  • Technical and Support Providers: For services like website hosting, email communications, and analytics.

  • Production Partners: For the creation and shipment of made-to-order products.

All third-party providers are contractually required to protect your information and use it solely for service-related purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to support website functionality and enhance your experience.
Cookies help us remember your cart, save your preferences, and analyze site traffic.

You can set your browser to refuse cookies, but doing so may affect how the website functions.

Data Retention and Security

We retain your information only as long as needed to fulfill the purposes described in this policy or as legally required.
We implement security measures such as encryption and secure data storage to protect your information.

However, no method of online transmission or storage is 100% secure, and we encourage you to protect your account credentials.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data:

  • Access and Correction: Request a copy of the personal data we hold about you or request corrections.

  • Deletion: Request that we delete your personal information, unless retention is necessary for a legal reason.

  • Opt-Out: Unsubscribe from marketing emails at any time.

To exercise any of these rights, please contact us at the email listed below.
We may need to verify your identity before fulfilling your request.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements.
When we update the policy, we will revise the “Last updated” date at the top.
Please review it regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
support@printxart.com